Senior Client Services Officer


Senior Client Services Officer


Isle of Man

Career description

Are you an ambitious, hardworking individual with the drive to provide the highest level of client services?

You will be focused on providing excellent client service and company management to our licensed gaming clients, engaging with stakeholders to build a strong, shared culture of responsibility.  No prior knowledge of the gaming industry is needed for this role as training will be provided.

This is an excellent opportunity for a driven and ambitious Senior Administrator to manage their own small portfolio of gaming operators with the full support of specialists across our departments to:

  • Work closely with internal stakeholders and external specialists from client engagement and throughout the lifecycle of a gaming company to provide a seamless and fully comprehensive service
  • Apply your understanding of structuring and company management across all areas of international gambling compliance to solve problems for clients as their needs change

You will need to be driven and enthusiastic and enjoy working as part of a close-knit team with both your colleagues and clients to deliver over both the short and long term. The following attributes would also be advantageous:

  • Experience of working within the corporate services industry
  • Impeccable written and verbal communication skills, including the confidence to build a rapport with colleagues and clients
  • The ability to handle high volumes of work and coordinate with internal and external stakeholders to consistently deliver best-in-class client services
  • A good understanding of general compliance, structuring and statutory standards

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis.


Our Isle of Man office 

Our Isle of Man office is located in Clinch’s House on North Quay in Douglas, providing easy access to the town centre where you will find a large choice of eateries and restaurants to enjoy with your department at lunch or after work. We’re also well-known for our charitable contributions and annual parties, so it’s not just work you can get excited about.

Meet the team

Meet the team who you will be working with if you are successful in your application.

Karen Yates - Head of Corporate Governance

Karen is one of our Directors and is responsible for overseeing the review and implementation of corporate management and governance best practices. 

Bryony Jennings - Senior Governance Manager

Bryony is responsible for supporting to the corporate governance team to deliver technical assistance and effectively managing our client portfolio.

Matthew Jones - Governance Executive

Matthew is responsible for assisting clients across multiple jurisdictions with a range of statutory, secretarial, regulatory and compliance matters.