Client Relationship Manager


Client Relationship Manager


Isle of Man

Career description

Are you a high-performing, client-focused individual looking to exercise your corporate management skills in a fast-paced and challenging setting?

We are looking for a Client Relationship Manager to deliver best-in-class client services and processes to our clients to build a strong shared culture of responsibility. No prior knowledge of the gaming industry is required as training will be provided.

This is an excellent opportunity for an experienced Corporate Services Manager with strong operational and client management skills to manage a team in order to:

  • Develop strong relationships with clients and stakeholders, such as banking partners and external advisors, identifying opportunities and reacting to challenges with intelligence and insight
  • Fully manage a busy portfolio of gaming clients from initial set-up with support from internal accounting, secretarial and tax functions
  • Apply company management and client services skills to all areas of international gambling compliance

You will need to be hyper-focused on driving positive results for clients over both the short and long term. The following attributes would also be advantageous:

  • Impeccable written and verbal communication skills, including the ability to build a rapport with senior client representatives
  • The ability not just to organise complex and demanding task flows, but to coordinate with internal and external stakeholders to consistently deliver them
  • A good understanding of general compliance, statutory matters, banking and bookkeeping methods and standards

This is an exciting opportunity to join a growing team and develop new ways of working, where you will have the opportunity to input into the evolution of our business processes on an ongoing basis.


Our Isle of Man office 

Our Isle of Man office is located in Clinch’s House on North Quay in Douglas, providing easy access to the town centre where you will find a large choice of eateries and restaurants to enjoy with your department at lunch or after work. We’re also well-known for our charitable contributions and annual parties, so it’s not just work you can get excited about.

Meet the team

Meet the team who you will be working with if you are successful in your application.

Karen Yates - Head of Corporate Governance

Karen is one of our Directors and is responsible for overseeing the review and implementation of corporate management and governance best practices. 

Bryony Jennings - Senior Corporate Governance Manager

Bryony is responsible for supporting to the corporate governance team to deliver technical assistance and effectively managing our client portfolio.

Vivia Stawna - Senior Governance Executive

Vivia is responsible for supporting clients across multiple jurisdictions with their day-to-day operational duties and company management.